A Lighthearts solution
Public site live · Member platform in developmentNew Wave Collective
Lighthearts built New Wave Collective’s public website, member profiles, digital business cards, and opportunity intake, and is developing the internal tools for assembling teams and coordinating bids.
The need
New Wave Collective needed a way for independent practitioners to present their work together and pursue projects as a team. Lighthearts’ brief was to connect that public presence with the practical work of receiving and responding to opportunities.
The people it serves: Independent economic development practitioners and communities looking for expertise and collaboration.
The challenge
The workflow spans people with different locations, skills, and areas of focus. Responding to an opportunity means identifying relevant members, assigning ownership, assembling a team, and gathering bios, headshots, and pricing into a submission. The public presence and internal coordination need to work together.
Lighthearts’ solution
Lighthearts designed and built a connected public website, searchable directory, member-controlled profiles and portfolios, digital business cards, and opportunity intake. That public experience is the entry point to a custom operating platform being developed around how the organization receives work, forms teams, and prepares bids.
Make member information reusable
Lighthearts built member-controlled profiles, portfolios, and digital business cards so practitioners can maintain and share their information within one connected system.
Give incoming opportunities structure
The public intake captures the challenge, desired progress, stage, timing, and contact details needed to begin evaluating a potential project.
Connect intake to a coordinated response
The private workflow in development is designed to identify aligned members, assign bid ownership, assemble a team, and bring bios, headshots, pricing, and other submission materials together.
Execution and delivery
Lighthearts designed the connected experience and implemented the live website, directory, profiles, sharing tools, and public opportunity intake. The next phase develops opportunity matching by location, skillset, and focus; a named owner for each response; team assembly; and collection of proposal materials. Those internal workflows remain in development, including the intended automation of opportunity intake.
Current status
The public website, directory, profiles, and opportunity-intake experience are live. Broader matching, team-formation, and proposal workflows are in development.
Lighthearts’ role
Lighthearts' responsibilities for this project include:
- Public website and interface development
- Member profiles and portfolio workflows
- Digital business-card sharing and opportunity intake
- Design and development of private operating workflows
See the work
What does your organization need to make work better?
Start with the people, the task, and what’s getting in the way. Lighthearts can help shape the solution.