Programs and digital systems designed around how organizations actually operate.
Lighthearts works with municipalities, regional networks, and business-support organizations to turn real needs into programs, learning experiences, data platforms, and custom operating tools.
Programs and learning systems
Help people understand a challenge, make informed decisions, and prepare to act through programs, workshops, assessments, and learning experiences.
Training design
- Structured readiness assessment
- Small business priority identification
- Implementation planning
Tech Forward Readiness Training
Small businesses need a practical way to choose their next technology steps. Lighthearts helped design applied readiness training and implementation planning.
Developed through Ben Williams' Economic Recovery Corps fellowship embedded with WESTMARC through Lighthearts Collaborative. WESTMARC contracted The Canyons Group for the initial cohort.
Workshop design
- AI use-case identification and fit evaluation
- Operational readiness and data preparation
- Responsible first-step planning
AI Readiness Workshops for Small Business
Small businesses need to understand where AI fits before committing to it. Lighthearts designed workshops for evaluating fit, preparing workflows, and planning responsible first steps.
Partner rollout is in development, and the workshop series is available to municipalities, regional organizations, and business-support hosts.
Data and decision platforms
Bring scattered information together so people can understand, compare, explain, and use it in their decisions.
WESTMARC Regional Data Platform
West Valley leaders need to find and compare information scattered across sources. Lighthearts and its technical partner are building a shared regional data and decision platform.
Client platform for WESTMARC and authorized regional stakeholders. Contact Lighthearts for current access information.
Tech Forward Readiness Dashboard
Employers need help making sense of technology readiness and regional support. Lighthearts built a public assessment and planning platform to connect those decisions.
Active public readiness and action platform.
Custom operating platforms
Connect an organization's public presence with the people, information, decisions, and internal workflows it relies on to operate.
New Wave Collective
Lighthearts built New Wave Collective’s public website, member profiles, digital business cards, and opportunity intake, and is developing the internal tools for assembling teams and coordinating bids.
The public website, directory, profiles, and opportunity-intake experience are live. Broader matching, team-formation, and proposal workflows are in development.
A founder-led, collaborative practice
Lighthearts is founder-led and brings in trusted specialists based on what the work requires. Ben leads problem definition, product direction, implementation, and client accountability, with clear responsibilities for each collaborator.
About LightheartsWhat are you trying to make work better?
Start with the people, decisions, or workflows that need attention. You don't need a finished technical scope.



